Terms and Conditions
1. Introduction
Welcome to Cook Moving & Storage. By using our services and accessing our website, you agree to comply with and be bound by the following terms and conditions. Please review the following terms carefully. If you do not agree with these terms, you should not use our services or website.
2. Services
Cook Moving & Storage offers residential moving, business and commercial relocation, and secure storage options. As an Atlas Interstate Agent, we provide full-service departure and destination services, ensuring your goods are transported safely and securely.
3. Estimates and Quotes
We provide free quotes for our moving and storage services. Quotes are based on the information provided by the customer and may be subject to change if the actual move details differ. All quotes are non-binding until a formal agreement is signed.
4. Booking and Payment
To secure your moving date, a deposit may be required at the time of booking. Full payment is due upon completion of the move unless otherwise agreed upon in writing. We accept various forms of payment, including credit cards, checks, and cash.
5. Cancellations and Rescheduling
If you need to cancel or reschedule your move, please notify us as soon as possible. Cancellations made within [specified time frame, e.g., 48 hours] of the scheduled move may incur a cancellation fee. Rescheduling is subject to availability and may also incur additional fees.
6. Packing and Handling
Our team takes great care in packing and handling your belongings. However, we are not liable for items that are packed by the customer unless there is clear evidence of negligence on our part. We recommend using our professional packing services to ensure the safety of your items.
7. Storage
Our secure storage facilities are available for both short-term and long-term storage needs. Storage fees are billed on a monthly basis. We are not liable for damage to items in storage unless there is clear evidence of negligence on our part.
8. Liability and Insurance
Cook Moving & Storage is fully licensed and insured. We offer basic liability coverage for all moves, with the option to purchase additional insurance for added protection. Our liability for loss or damage is limited to the amount specified in the signed agreement.
9. Claims
Any claims for loss or damage must be reported in writing within [specified time frame, e.g., 30 days] of the move. Claims will be investigated promptly, and we will work with you to resolve any issues in accordance with our insurance policy and liability limits.
10. Use of Website
Your use of our website is subject to the following terms:
You agree not to use the website for any unlawful purpose.
You agree not to interfere with the website’s operation or security.
You agree not to copy, modify, or distribute any content from the website without our prior written consent.
11. Privacy
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your information. By using our services, you consent to the practices described in our Privacy Policy.
12. Changes to Terms and Conditions
Cook Moving & Storage reserves the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our services or website constitutes acceptance of the revised terms.
13. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the State of Wyoming. Any disputes arising out of or related to these terms shall be resolved in the courts of Wyoming.
14. Contact Us
If you have any questions about these terms and conditions, please contact us at:
Cook Moving & Storage
2214 Big Horn Avenue
Cody, Wyoming 82414
Phone: 307-587-3500
Toll Free: 800-698-3565
Email: cookmoving@outlook.com